Trade
Orders and Customer Enquiries
For order enquiries email our order hotline.
For general enquiries contact our customer services.
Norwich Books and Music
13a Hellesdon Park Road
Norwich
NR6 5DR, UK.
Tel: +44 (0)1603 785925
Fax: +44 (0)1603 785915
Sales Enquiries
Sales Office
Hymns Ancient and Modern Ltd
Third Floor, Invicta House
108-114 Golden Lane
London
EC1Y 0TG, UK.
Tel: +44 (0)20 7776 1072
Fax: +44 (0)20 7490 7093
Michael Addison
Sales and Marketing Director
Tel: 020 7776 7551
michael@hymnsam.co.uk
Aude Pasquier
Retail Sales Director
Tel: 07831 145964
aude@hymnsam.co.uk
Swati Bansode
Sales and Marketing Assistant
Tel: 020 7776 1072
swati.bansode@hymnsam.co.uk
Trade terms
UK
35% discount on books (unless otherwise stated). 10% discount on videos and audio cassettes.
International
As above (unless otherwise stated).
Returns
Only accepted by authorisation of the Norwich office provided the original invoice number and date is quoted. Returns will not be accepted less than six months or more than one year after the date of the original invoice. In normal circumstances, credit will only be given for resaleable returns. We reserve the right to impose a handling charge to a maximum of 50% of the value of the returned goods in the event of these conditions not being met. Returns of dated product and annuals are not accepted.
Imperfect Copies
Please return title page only, marked to show imperfection.
Damage in Transit
Claims must be made within 7 days of receipt of goods.
Credit
Facilities are only extended to bona-fide trade customers. Unless otherwise agreed, the following terms apply - 30 days net, UK and Europe; 60 days net, North America & Africa; 90 days net, Rest of World.
Carriage
Carriage charges are applicable to all overseas orders. Quotations will be supplied on request, please contact customer services.
Prices
All prices are subject to alteration without notice.
International Agents
USA |
|
Westminster John Knox Press |
100 Witherspoon Street |
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Canada |
|
Parasource |
PO Box 98, 55 Woodslee Avenue, |
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New Zealand |
|
Church Stores |
8 Robert Street, Ellerslie, Auckland 1005 |
Ireland |
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Columba Bookservice Distributor of SCM Press and Canterbury Press in Ireland http://www.columba.ie/ |
55A Spruce Avenue ,Stillorgan Industrial Park, Blackrock Co. Dublin Ireland Tel: + 353 1 2942556 Fax: + 353 1 2942564 Email: info@columba.ie |