Can I pay by cheque?
How safe is 'secure online ordering'?
I want to change or cancel my order - who do I contact?
Why has my credit/debit card been rejected?
I've ordered a book online - where is it?
What are the postage and packing costs?
Our delivery charges are based on the total value of the goods in your order (excluding subscriptions, ebooks and other downloads) and where in the world you would like them sent.
When you choose your delivery address (step 2 of the checkout) the relevant delivery charge will be added to your order total automatically.
Postage rates for the United Kingdom, Isle of Man, Channel Islands, and BFPO addresses
Orders up to £25.00
Orders £25.01 to £75.00
Orders over £75
Europe and Worldwide
Delivery rates for European and Worldwide deliveries are calculated automatically according to the total value of your order and the delivery zone. The table below shows a detailed breakdown of the charges you can expect to pay.
|Goods Total||Western Europe||Rest of World|
|£0 - £9.99||£3.50||£7.50|
|£10 - £19.99||£6.50||£9.00|
|£20 - £49.99||£8.00||£12.00|
|£50 - £79.99||£12.00||£20.00|
|£80 - £99.99||£20.00||£35.00|
|£100 - £149.99||£28.00||£50.00|
|£150 - £199.99||£45.00||£60.00|
|£200 - £299.99||£60.00||£75.00|
I am not in the UK - will I be charged extra for delivery?
Within the EU (and sometimes elsewhere), additional customs charges and VAT are possible, but these will vary by country and by item. Depending on these criteria, it is also possible some orders may attract no additional charges at all. Please note that the responsibility to settle any excess charges will be with the recipient. We have no control over these charges and we have worked hard to supply comprehensive delivery documentation, allowing customs departments to validate that shipment. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order. We appreciate your business and are determined to help you in whatever we can. Thank you!Back to top